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Qantas, Virgin resume flights to and from Bali after volcano eruption ash

Qantas, Virgin resume flights to and from Bali after volcano eruption ash

Following the eruption of Mount Lewotobi on the island of Flores last week, Australian airlines cancelled flights to and from Denpasar as volcanic ash spewed into airspace yesterday.

The grounded flights left thousands of Australian travellers in Bali stranded.

Passengers look at a flight information board showing a number of flights cancelled due to the eruption of Mount Lewotobi. (AP Photo/Firdia Lisnawati)

In a statement, Qantas confirmed conditions have improved enough for flights between Australia and Bali, including Jetstar, to resume today.

“Our teams have been working through the night to closely monitor the evolving situation and assess when it’s safe to fly,” the statement read.

“In good news, conditions this morning have improved allowing us to resume operations from today between Australia and Denpasar on both Jetstar and Qantas.”

Qantas said it will continue to closely monitor the volcanic activity and has plans to operate more recovery flights for stranded customers.

“We are contacting customers directly to notify them of any changes to their travel plans. We appreciate the changing situation is frustrating and we thank customers for their understanding and patience,” the statement continued.

Jetstar and Virgin Australia jets on the tarmac at Gusti Ngurah Rai Airport in Denpasar, Bali.
Jetstar and Virgin Australia jets on the tarmac at Gusti Ngurah Rai Airport in Denpasar, Bali. (Paul Rovere/The Age)

Virgin Australia also confirmed it will resume flights today after determining it was safe to do so.

“From today (14 November), we will now resume all scheduled flights in and out of Denpasar,” Virgin said in a statement.

“We will continue to contact guests whose flights have been cancelled to accommodate them on recovery flights in the coming days.

“We sincerely regret any disruption these cancellations have caused and assure our guests that our team is working diligently to rebook all impacted guests to their destinations as safely and promptly as possible.”

Dozens of flights were cancelled to and from the holiday island until at least midday today following unsafe disruption to the airspace.